Frequently Asked Questions
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To schedule, follow the link below to book a call with us. You can also fill out the form on the contact page and a member of our team will get back to you as soon as possible!
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3463 US 21 S Suite #112 Fort Mill, SC 29715
Located right down the road from Carowinds
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Unfortunately, the current insurance based model for physical therapy does not cover the services we provide to the extent we provide them. Our private pay model allows us to work towards YOUR goals and not be limited by what an insurance company deems appropriate for you. We do accept HSA/FSA.
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Given the nature of our intensive training we do require clearance for you to participate in intensive exercise. Please have your doctor send a referral with any restrictions/precautions you have and fax it to 704-973-9745 before your first visit.
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Your physical condition at your initial evaluation will determine whether or not you can proceed with our full training program (including weight bearing and walking) prior to needing a bone density scan. Any concerns will be addressed with you and your referring provider for your safety.
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We cannot promise you will walk again but we do promise to provide an empowering and encouraging environment that promotes healing. Our highly skilled physical therapists are well versed in neurological recovery and will build an individualized plan to fit your needs. Remember having the right mindset and consistency is KEY!
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Please provide 24 hour notice if you need to cancel your appointment. For cancellations under 24 hours there will be a fee. No-show appointments will be charged the full price of the service. Extenuating circumstances and special situations will be reviewed on an individual basis.
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Your first visit will include a thorough full body evaluation, hands on treatment and education. During this time, our Doctors will get a better understanding of you as a person and your personal goals. Please come dressed to exercise including supportive shoes.